Extreme Networks Case Study — Vitali Tsernosev, Product/UX Designer
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Cases
Case Study / Extreme Networks, Inc.
Enterprise SaaSNetworkingSecurityAI

Extreme
Platform ONE

Extreme Platform ONE composable workspace sphere

Unifying networking, security, and AI into a single, cohesive SaaS experience — and radically simplifying the operational complexity that runs the modern enterprise network.

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Extreme Platform ONE network topology
Fig. 01 — Unified topology canvas
Role
Lead UX / Product Designer — Network Visualization & Orchestration
Tools
Figma · FigJam· Miro · Jira · Claude · Windsurf
Team
Global cross-functional team of UX, PM, DEVs, SMEs.
Timeline
2024 – 2026
( 01 )
Overview

A next-generation SaaS platform that radically simplifies operational complexity — unifying networking, security, and AI into one cohesive experience.

From real-time issue detection to AI-powered coaching, IT leaders across industries have called it a complete game changer. The platform transforms IT teams through proactive insights, seamless cloud integration, and GenAI-driven support — enabling faster decisions and reducing the burden of day-to-day network management.

The Challenges

Operational fragmentation. Networking, security, and management lived in separate platforms, forcing constant context-switching with no single source of truth.

Reactive-only workflows. Without proactive monitoring or intelligent alerting, teams were always responding after issues had already impacted users.

Visualization complexity. Topologies spanning fabric layers, VLANs, M/LAGs, vISTs, wireless overlays, and multi-vendor device mixes were hard to represent without overwhelming or oversimplifying.

High cognitive load. Engineers carried significant mental overhead just to understand the current state of the network — let alone diagnose or plan changes.

Slow troubleshooting cycles. Resolving complex issues relied on tribal knowledge and lengthy escalations, with no AI-assisted guidance in the workflow.

The Goals

Unify the experience. Bring networking, security, and AI-driven operations into one coherent platform — a complete picture without switching tools.

Shift reactive to proactive. Real-time detection, predictive insights, and intelligent alerting so problems are resolved before users are affected.

Make complexity scannable. Topology visualizations that stay faithful to technical reality while remaining fast to read across skill levels.

Accelerate with AI. GenAI-powered coaching and diagnostics built into the workflow — contextual guidance without leaving the platform.

Build a scalable foundation. Contribute to a robust design system (EDS) so future features ship faster with consistent quality across the portfolio.

( 02 )
The Process
01 / 06
Ideation
01

Ideation

The process began with collaborative team workshops to define user personas and explore how best to represent complex network topologies. We evaluated multiple approaches for the network-fabric canvas — including several rounds of internal ideation and a structured selection of third-party canvas libraries able to handle enterprise-scale visualization.

Ideation workshops
02

Wireframing

Working closely with SMEs, multiple wireframe iterations explored device placement, link rendering, layer separation, and information density across fabric layers, VLANs, M/LAGs, vISTs, and wireless connections. Each round was validated with technical stakeholders — producing topology canvas layouts, wired and wireless device detail views, and structured client-connection representations.

Wireframes
03

Design Evaluation

High-fidelity designs were evaluated on two dimensions: technical accuracy, verified with SMEs, and design-system integrity against EDS tokens, styles, and interaction standards. Where components fell short, new ones were proposed and contributed back — a cycle that expanded as the platform grew to include TPMEs, tunnel concentrators, controllers, and third-party elements.

High-fidelity design evaluation
04

Design System (EDS)

The work was grounded in the Extreme Design System (EDS) — a modern component library built with dedicated design-system colleagues and connected to the UI through design tokens. A significant number of new components were contributed to EDS, with delivery and governance managed alongside the EDS team and technical writers.

Extreme Design System — Service Links component states
05

User-Testing Research

Customer research ran continuously — managed by the Design Team Manager and conducted by a dedicated UX Researcher. Findings were reviewed, sorted, prioritized, and implemented by the NVO design team, so real user feedback shaped UI and UX decisions at every stage of the product's evolution.

Usability study analysis boards
06

AI Prototyping

An internal research effort explored building polished, high-fidelity prototypes wired directly to the design system — using AI-assisted tooling (Claude, Windsurf/Devin), Figma MCPs, and AI skills to speed prototype creation, link designs to Jira tickets, and sharpen the speed and quality of stakeholder alignment.

AI prototyping — Windsurf workspace and live prototype

IT leaders across industries have called it a complete game changer for network operations.

The Outcome

One platform, one mental model, one place to operate.

Platform capabilities
Manual effort reduced
90%
Conversational, multimodal, and agentic AI across networking, security, procurement, and compliance.
Deploy in
Minutes
Zero-touch network fabric with pre-integrated zero-trust access to secure and scale instantly.
Clicks simplified
81
Multi-domain, multi-layer views and simplified workflows in one composable workspace.
Lower total cost
TCO
A subscription program bundling technology, updates, and 100% in-sourced support.
Q4 FY2025 business results
Revenue · Q4 FY2025
$307M
Revenue beat forecasts, with product revenue growing 26% year-over-year — driven in part by early adoption of Platform ONE.
SaaS ARR · Q4 FY2025
+24%
SaaS ARR growth accelerated 24% year-over-year, delivering the company's best bookings quarter in two years.